（1）：投訴信
Dear_______,
I am ______ (自我介紹) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(總體介紹). In the first place,_______(抱怨的第一個(gè)方面). In addition, ___________(抱怨的第二個(gè)方面). Under these circumstances, I find it ________ (感覺(jué))_______(抱怨的方面給你帶來(lái)的后果).
I appreciate it very much if you could _______(提出建議和請(qǐng)求), preferably ______(進(jìn)一步的要求),and I would like to have this matter settled by ____(設(shè)定解決事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
（2）：詢(xún)問(wèn)信
Dear ______,
I am ____________ (自我介紹). I am writing to see if it is possible for you to provide me with information regarding_______.(要詢(xún)問(wèn)的內(nèi)容)
First of all, what are ____________________?(第一個(gè)問(wèn)題) Secondly, when will___________________?(第二個(gè)問(wèn)題) Thirdly, is __________?(第三個(gè)問(wèn)題)
I would also like to inquire ________(將最重要的問(wèn)題單獨(dú)成段). Could you be so kind as to send me some relevant booklets on the above-mentioned aspects?
Thank you for you kindness, and your prompt attention to this letter will be highly appreciated.
Yours sincerely
Li Ming
